Enterprise Quality Management, Powered by AI

Synesis AI eQMS is a modern, intelligent electronic quality management system purpose-built for manufacturers. With 14 integrated modules, AI-driven analytics, and complete audit trails, it brings closed-loop quality, compliance automation, and operational excellence together in one platform. From document control and CAPA to supplier scorecards and risk management, every record is linked, every action is traceable, and AI helps you catch quality issues before they become problems.

Built on a modern Microsoft license-free platform and powered by artificial intelligence, Synesis AI eQMS completely integrates with SharePoint, Teams, Outlook, Azure, Power Automate, and AI services to deliver intelligent workflow automation, predictive quality insights, and a familiar user experience. Whether you're managing ISO 9001, IATF 16949, AS9100, FDA compliance, or other regulated standards, the system provides the workflows, audit trails, and AI-powered reporting your quality organization needs.

Deploy where you want. You choose where Synesis AI eQMS runs — on-premise behind your firewall, on Microsoft Azure, on Amazon Web Services, or on the hosted solution of your choice. No vendor lock-in, no forced cloud migration, no per-user Microsoft 365 license dependency.

eQMS Platform Modules

Synesis AI eQMS is a complete, tightly-integrated quality platform — engineered as one system, not a collection of disconnected tools. Each module has its own dedicated walkthrough — workflows, screens, capabilities, and ISO compliance coverage. Every module shares the same data model, audit trail, and AI engine, so a record raised in one module instantly creates traceable links across the rest. No data silos, no duplicated configuration, no separate user identity to manage.

Document Management

Document Management

ISO 9001 document control with review and approval workflows, revision history, published library, and read-and-understand tracking for every employee.

Quality Events

Quality Events

NCR, CAPA, RMA, RGA, change control, and complaints — all closed-loop linked with AI-assisted root cause analysis and effectiveness verification.

Quality Operations

Quality Operations

Internal, supplier, process, and layered audits with mobile-ready execution, plus inspections, calibration, and equipment management on one connected platform.

Supplier and Risk Management

Supplier & Risk

Supplier qualification, approved supplier list, AI-powered scorecards, SCARs, and risk register with 5×5 RPN scoring and predictive analytics across the supply base.

Training Management

Training Management

Role-based assignment, document-driven retraining, instructor scheduling, competency tracking, and audit-ready evidence linked directly to every document revision.

Continuous Improvement (OFI)

Continuous Improvement (OFI)

Opportunities for Improvement intake with RICE and Impact-Effort scoring, triage, evaluation, implementation, and benefits verification — closing the loop on every idea.

Reports, KPI and Dashboards

Reports, KPI and Dashboards

Drillable dashboards, role-aware KPIs, document process analytics, ISO 9001 §9.3 management review, and Excel and Power BI exports.

Approval Workflows

Approval Workflows

Three-channel approvals (in-app, email, Microsoft Teams), interactive workflow diagrams, electronic signatures, and full audit trail across every quality record.

ERP Connect

ERP Connect

Native two-way integration with SAP Business One, S/4HANA, Syspro, and Microsoft Dynamics — syncing customers, suppliers, POs, GRNs, work orders, and returns.

Capabilities

AI Quality Intelligence

AI Quality Intelligence

Predictive Analytics

AI-powered root cause analysis, predictive quality trends, and automated risk scoring. Identifies patterns and recommends preventive actions before issues reach the customer.

Document Control

Document Control

ISO-Compliant Workflow

Full document lifecycle with revision control, approval workflows, published library, and read-and-understand tracking. AI handles classification, routing, and compliance gap detection.

CAPA Management

CAPA Management

AI-Assisted Root Cause

Six-step workflow from initiation through effectiveness check. AI-assisted root cause using 5-Why, Fishbone, and Fault Tree methods, with action tracking and effectiveness verification.

Nonconformance

Nonconformance

Intelligent NC Tracking

Track product, process, material, and documentation NCs. AI classifies severity, recommends containment, suggests disposition, and escalates patterns to CAPA with full traceability.

Audit Management

Audit Management

Internal & Supplier

Plan and execute internal, supplier, process, system, and regulatory audits. AI-powered checklist generation, finding documentation, severity assessment, and automatic CAPA escalation.

Training Management

Training Management

Competency Tracking

Training matrix by role, department, and document with auto-assignment on document changes. Tracks completion, scoring, and retraining. AI surfaces training gaps before audits.

Continuous Improvement

Continuous Improvement

RICE & Impact-Effort

OFI register with RICE and Impact-Effort scoring. Submission, triage, evaluation, approval, implementation, and benefits verification — closing the loop from idea to measurable result.

Change Control

Change Control

Impact & Approval

Manage process, product, and system changes through formal review and approval. AI-assisted impact and risk assessment with cross-functional coordination and linked document and training updates.

Supplier Quality

Supplier Quality

SCARs & Scorecards

Supplier master, qualification, approved supplier list, AI-generated scorecards, and SCAR tracking. Predictive risk scoring surfaces supply chain issues before they impact production.

Risk Management

Risk Management

AI Risk Scoring

Severity, occurrence, and detection scoring with automatic RPN calculation. AI-enhanced heatmaps, predictive mitigation, and machine learning that surfaces emerging risks from quality data.

Complaints

Complaints & Quality Events

Unified Intake

Centralized intake for customer complaints, deviations, incidents, and observations. AI-powered triage, root cause suggestion, and automatic escalation to nonconformance and CAPA.

Inspections & Calibration

Inspections & Calibration

Product Conformity

Receiving, in-process, and final inspection templates with pass/fail and measured values. Calibration tracking with due dates, certificates, and AI-flagged statistical anomalies.

Closed-Loop Quality — Every Record Connected

Audits Feed CAPA

Every audit finding automatically escalates to CAPA. AI assigns root causes, tracks action plans, and verifies effectiveness.

Complaints Drive NC & CAPA

Customer complaints are logged, investigated, and linked to nonconformances and CAPA. AI tracks response patterns and prevents recurrence.

NC Escalates to CAPA

Significant nonconformances automatically create CAPA records. AI guides you from discovery through permanent corrective action.

Changes Drive Training & Docs

Process changes flow to affected documents and training courses. Employees are automatically trained on changes before new instructions take effect.

Standards & Compliance Coverage

ISO 9001:2015

Quality Management Systems. Document control, version history, CAPA, and management review audit trails.

FDA 21 CFR Part 820

Medical device quality system regulation. Electronic signatures, controlled document distribution, and change history.

IATF 16949

Automotive quality management. APQP, PPAP, and supplier quality management processes with full traceability.

ISO 13485

Medical devices. Risk management, design controls, and complaint handling with validated electronic workflows.

AI eQMS Impact on Quality Performance

Metric Without eQMS With Synesis AI eQMS Improvement
CAPA Closure Time 45-60 days 10-15 days -75%
Audit Preparation 2-4 weeks 2-3 days -85%
Nonconformance Response 7 days Same day -85%
Document Retrieval Time 15-30 min < 30 sec -98%
Training Compliance 82% 98% +16 pts
Audit Pass Rate
98%
Document Compliance
100%
CAPA On-Time Closure
92%

Built for Every Role in the Quality Organization

Quality Manager

Full visibility into all quality activities, AI-powered executive dashboards, compliance reporting, and strategic KPIs.

Quality Engineer

Create and execute inspections, manage nonconformances, drive CAPA with AI-assisted root cause analysis.

Auditor

Plan audits, execute checklists, document findings, and track escalation to CAPA with predictive readiness scoring.

Document Control

Manage document libraries on SharePoint, coordinate reviews and approvals, enforce workflows, and publish effective documents.

Training Coordinator

Assign training, track completion, manage retraining, and report competency status with AI gap analysis.

Supplier Quality

Qualify suppliers, track performance with AI scorecards, manage SCARs, and maintain approved lists.

Production Supervisor

Report nonconformances, log quality issues from mobile devices, and monitor team training status via Teams.

Executive / Plant Manager

AI-powered dashboards, predictive quality KPIs, management review reports, and strategic compliance insights.

Why Manufacturers Choose Synesis AI eQMS

AI-Powered Intelligence

Predictive analytics, automated root cause analysis, intelligent event classification, and proactive quality recommendations that get smarter over time.

Microsoft Stack Integration

Built on a modern Microsoft license-free platform with deep integration into SharePoint, Teams, Outlook, Azure, Power Automate, Power BI, and Copilot — without per-user Microsoft 365 license requirements.

Purpose-Built for Manufacturing

Designed by people who understand manufacturing operations, compliance requirements, and continuous improvement. Not a generic template tool.

Closed-Loop & Drillable

Every KPI, metric, and report drills down to underlying transactions. Audit findings trace to CAPA. Complaints trace to nonconformances. Complete traceability.

Complete Audit Trail

Every change logged with user, timestamp, and reason. Electronic signatures, document version history, and workflow audit trails. Always audit-ready.

Deploy Anywhere — Your Choice

Run Synesis AI eQMS on-premise, on Microsoft Azure, on Amazon Web Services, or on the hosted solution of your choice. No vendor lock-in. No forced cloud migration.

Backed by Synesis International

Implementation support, quality process consulting, training, and ongoing optimization. 30 years of manufacturing IT expertise behind every deployment.

Transform Quality Management with AI

See how Synesis AI eQMS brings intelligent compliance, closed-loop traceability, and operational excellence together.

Contact Us About AI eQMS