How to Get Support

Need help with one of your Synesis systems? Choose the channel that works best for you — either way, your request goes straight to the Synesis Helpdesk and a team member will follow up.

Email Support

Email Us

helpdesk@synesisintl.com

Send your request to helpdesk@synesisintl.com. A ticket is created automatically, you receive a confirmation with your ticket number, and our team replies by email. You can reply to that email at any time to add details or screenshots.

Support Ticket Form

Use the Form

No Login Required

Fill out the form below — tell us your company, what you need help with, and how urgent it is. You can attach screenshots to help us diagnose faster. We'll confirm your ticket number by email and take it from there.

Call Synesis Support

Call Us

(864) 288-1550

Prefer to talk it through? Call us at (864) 288-1550 during business hours and we'll open the ticket for you. For sales or general inquiries, please use our Contact page instead.

Open a Support Ticket

Tell us what's going on and we'll get back to you. Fields marked * are required.

Note: Accepted file types: PNG, JPG, GIF, WebP — up to 3 images, 10 MB each. For your security, files are verified by their content, not just the file name.