All Work Order Types
Corrective & Preventive
Corrective (reactive), preventive, predictive, inspection, calibration, project, and safety work orders. One system, one workflow, one history.
Work Orders
Plan, Dispatch, Execute, Close — With Full Labor, Parts, and Downtime Capture
Work Orders That Reflect Reality, Not Paperwork
Synesis CMMS Work Orders replace paper traveler books and scattered Excel logs with a connected work order system that captures what actually happens on the floor. Planners create and prioritize work orders. Supervisors dispatch them to the right technicians. Technicians execute them on tablets or phones, capturing labor, parts used, and downtime in real time. Supervisors close them out with proper signoff, and every record contributes to the asset history and reliability scoring.
Work orders cover the full maintenance taxonomy: corrective (reactive), preventive, predictive, inspection, calibration, project, and safety. Priority drives scheduling. Status tracks the life of the work — from Requested through In Progress, On Hold, Completed, and Closed. Labor and parts costs roll up to the asset for total cost of ownership reporting.
Work Order Capabilities
Priority & Scheduling
Risk-Based Dispatch
Configurable priority levels (critical, high, medium, low) with SLA timers. Schedule by technician availability, skill, location, and asset criticality.
Mobile Technician Interface
Tablets & Phones
Touch-friendly work order display with assigned tasks, safety steps, parts list, drawings, manuals, and photos. Capture completion, time, and parts on the device.
Labor & Time Capture
Direct & Indirect
Direct labor against work orders. Indirect activities (training, meetings, idle). Earned-hours and labor-cost reporting at asset, work order, and technician level.
Parts & Materials
Real-Time Reservations
Reserve parts at planning, issue at execution, return surplus. Inventory levels update in real time. Out-of-stock parts trigger purchase requisitions automatically.
Downtime Capture
Reason-Coded Tracking
Capture downtime against the work order with a reason code. Roll up downtime by asset, area, line, or root cause. Drives reliability scoring and capital decisions.
Photos & Voice Notes
First-Class Citizens
Technicians attach before/after photos, voice notes, and inspection signatures directly to the work order. Audit-ready evidence captured in seconds.
Approval Workflows
Multi-Stage Routing
Configurable approval workflows for work order requests, scope changes, and high-cost completions. Three-channel approvals: in-app, email, Microsoft Teams.
Coverage Across Work Order Types
Corrective (Reactive)
Equipment breakdown response. Fast dispatch, root-cause capture, link to asset history.
Preventive (PM)
Frequency-based, meter-based, condition-based scheduled maintenance. Auto-generated from PM templates.
Inspection & Calibration
Routine inspections and calibration cycles, with results that link to QMS quality records.
Project & Safety
Capital improvement projects, safety inspections, lockout/tagout audits — all in the same work order system.
Explore the Synesis Maintenance Management System (CMMS) Platform
Streamline Your Maintenance Operations
See Synesis CMMS Work Orders in action with your asset register, your technicians, and your real-world maintenance scenarios.
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