Vendor Master
Service Providers & Suppliers
Centralized vendor master with contacts, certifications, insurance, contract status, payment terms, and performance scorecard. Categorized by service type and geography.
Vendor & Purchasing
Service Providers, Contracts, Outsourced Maintenance, Integrated POs
Track Every Dollar Spent on Maintenance
Synesis CMMS Vendor & Purchasing brings the cost side of maintenance into the same system as the work. Service providers, parts vendors, calibration labs, and contract maintenance firms all live in a centralized vendor master with their certifications, contracts, performance history, and outstanding work. Purchasing integrates with your ERP — purchase requisitions in CMMS create POs in your ERP system, and receipts flow back to update inventory and asset history.
Outsourced maintenance is treated as a first-class workflow. Issue a work order to a third-party service provider with a scope, rate, and SLA. Track their on-site time, parts they provided, and the documented work. Their performance feeds the same scorecard as in-house technicians, so you see total maintenance cost and total reliability impact in one view.
Vendor & Purchasing Capabilities
Contracts & SLAs
Service Level Tracking
Service contracts with scope, rate structure, SLA timers, and expiration tracking. Notifications fire before contract expiration. SLA performance feeds the vendor scorecard.
Outsourced Work Orders
Third-Party Service Calls
Issue work orders directly to third-party providers with scope, rate, expected hours, and SLA. Track their on-site time, parts provided, and completion documentation.
Vendor Scorecards
Performance Tracking
Automated scorecards calculated from on-time response, work quality (rework rate), cost variance vs. estimate, and SLA compliance. Drives vendor selection and contract negotiation.
Purchase Requisitions
Auto-Generated & Manual
Min/max parts replenishment auto-creates purchase requisitions. Technicians and planners create manual requisitions for non-stock items. Multi-stage approval workflow.
ERP PO Integration
Two-Way Sync
Approved requisitions become POs in your ERP (SAP Business One, S/4HANA, Syspro, Microsoft Dynamics). Receipts flow back to update CMMS inventory and work order parts.
Cost-to-Asset Rollup
Total Cost of Ownership
Every dollar spent on a vendor — parts, labor, contract fees — rolls up to the asset and the work order. Total cost of ownership reporting at any level.
Compliance & Insurance
Audit Documentation
Track vendor certifications, insurance certificates, and safety compliance. Notifications fire before documents expire. Audit-ready vendor compliance evidence on demand.
Vendor & Purchasing Outcomes
Single View of Spend
Total maintenance spend by asset, area, vendor, and contract — across in-house labor, parts, and outsourced services.
Better Vendor Selection
Performance scorecards drive data-based vendor selection. The lowest bid is not always the lowest total cost.
ERP-Integrated Procurement
Purchase requisitions and receipts flow between CMMS and ERP automatically. No double entry, no reconciliation gaps.
Compliance Without the Drama
Vendor insurance, certifications, and safety compliance tracked centrally. Audit prep is minutes, not weeks.
Explore the Synesis Maintenance Management System (CMMS) Platform
Take Control of Maintenance Spend
See how Synesis CMMS unifies vendor management, purchasing, and outsourced work in one system.
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