The ASQ World Conference on Quality and Improvement (WCQI) 2025, held May 4-7 in Denver, Colorado, brought together thousands of quality professionals from manufacturing, healthcare, aerospace, and technology sectors. This year's conference had an unmistakable theme: artificial intelligence is no longer a future concept for quality management, it is here, it is practical, and it is delivering measurable results.
Synesis International attended WCQI 2025 alongside our long-standing partner, BPA Solutions, who served as a conference sponsor. Together, we engaged with quality managers, plant directors, and continuous improvement leaders from across North America to discuss how AI-powered eQMS platforms are transforming quality operations in manufacturing.
BPA Solutions Showcases Q-Pilot at WCQI 2025
BPA Solutions presented its intelligent Quality Management platform powered by Microsoft 365, with a focus on Q-Pilot, the company's generative AI virtual assistant designed specifically for quality management. The live demonstrations drew significant interest from attendees who wanted to see AI applied to real-world quality challenges rather than theoretical use cases.
During the presentation, BPA demonstrated how Q-Pilot helps quality teams investigate nonconformances by analyzing historical data and recommending corrective actions based on similar past events. The AI assistant also showed its ability to automate compliance document training, creating quizzes, verifying answers, and recording training history without manual intervention. Quality managers were particularly interested in the document retrieval capability, where users simply ask natural language questions through Microsoft Teams to find the right procedure, specification, or quality record.
AI Document Retrieval
Ask natural language questions to find quality documents, procedures, and records instantly through Teams.
Automated Training
Q-Pilot creates training quizzes, verifies answers, and records completion, fully automating compliance training workflows.
NC Investigation Support
Analyze historical nonconformances and get AI-recommended corrective actions based on your own quality data.
Secure by Design
Q-Pilot runs on your M365 tenant, no data leaves your organization, no data used for AI model training.
Key Conference Themes for Manufacturers
Beyond the BPA Solutions showcase, several broader themes emerged at WCQI 2025 that are directly relevant to the manufacturers Synesis serves. The convergence of quality management and artificial intelligence was the dominant topic, but with a practical focus on deployment realities rather than hype.
Data security concerns were a constant thread in every AI discussion. Quality managers want to use AI but are rightfully cautious about sending proprietary quality data to external AI services. The BPA Solutions approach, where AI runs entirely within the customer's Microsoft 365 tenant and never exports data for model training, resonated strongly with attendees who face regulatory scrutiny from automotive OEMs, FDA, and aerospace prime contractors.
Integration was another major theme. Many conference attendees expressed frustration with siloed quality systems that don't communicate with their ERP platforms. Synesis's expertise in connecting BPA eQMS with SAP Business One was a frequent conversation topic at our booth, as manufacturers increasingly demand unified data flows between quality events, production orders, and financial reporting.
Looking Ahead: ASQ WCQI 2026 in Orlando
The 2026 World Conference on Quality and Improvement will be held May 17-20 in Orlando, Florida, marking ASQ's 80th anniversary. Synesis International and BPA Solutions plan to be there again, showcasing the next generation of AI-powered quality management capabilities. Contact us to discuss your quality management strategy ahead of next year's conference.
What This Means for Your Quality Strategy
The message from WCQI 2025 is clear: manufacturers who delay adopting modern, AI-enabled quality management systems are falling behind. The quality leaders we spoke with in Denver are not asking whether to adopt AI, they are asking how quickly they can implement it while maintaining regulatory compliance and data security.
Synesis International and BPA Solutions are uniquely positioned to help manufacturers navigate this transition. Our 20-year partnership, combined with deep expertise in both manufacturing operations and Microsoft 365 technologies, means we can deliver AI-powered eQMS implementations that are secure, compliant, and integrated with your existing ERP and business systems.
See BPA eQMS in Action
Request a personalized demonstration of BPA Solutions eQMS with Q-Pilot AI. Synesis consultants will show you how the platform addresses your specific quality management challenges.
