SAP Business One's web client represents a fundamental shift in how users access and interact with their ERP system. For manufacturers still running the traditional desktop client, upgrading to the web client unlocks modern browser-based access, improved performance, and a more intuitive user experience, but it requires careful planning to execute smoothly.
Why Upgrade Now?
SAP is investing heavily in the web client as the primary interface going forward. New features, AI capabilities, and mobile enhancements are being developed web-first. Manufacturers who delay migration risk falling behind on innovation and facing a more complex upgrade path later.
Web Client vs. Desktop Client: Key Differences
Migration Readiness Assessment
Before migrating, assess your environment across four dimensions.
Infrastructure Review
Evaluate server capacity, network bandwidth, and SSL certificate requirements for web client deployment.
Add-on Compatibility
Audit all third-party add-ons and custom developments for web client compatibility.
User Impact Analysis
Identify workflow changes, retraining needs, and potential productivity dips during transition.
Data and Reports Audit
Review Crystal Reports, formatted searches, and dashboard configurations for migration.
Step-by-Step Migration Process
Phase 1: Assessment (2-3 Weeks)
- Inventory all customizations, add-ons, and integrations
- Test each component in a web client sandbox environment
- Identify gaps requiring remediation or replacement
- Document browser requirements and device compatibility
Phase 2: Preparation (3-4 Weeks)
- Upgrade SAP Business One server to latest patch level
- Configure web client server and SSL certificates
- Migrate compatible add-ons and develop workarounds for incompatible ones
- Convert Crystal Reports to web-compatible formats
Phase 3: Parallel Run (2-4 Weeks)
- Deploy web client alongside existing desktop client
- Train pilot users on web client workflows
- Gather feedback and resolve issues
- Validate all business processes in the web client
Phase 4-5: Cutover and Optimization
Once the parallel run validates all business processes, schedule the cutover during a low-activity period. Continue optimizing performance and user experience based on feedback.
Synesis Migration Services
Synesis International provides turnkey web client migration services for SAP Business One. Our team handles the full assessment, preparation, deployment, and training process, ensuring zero business disruption and maximum user adoption.
