A report from the Economist Intelligence Unit, entitled Digitizing IT; Catalysts for Growth surveyed multinational executives, including 201 from SMBs and concluded that the following digital transformation strategies should be a priority for IT leaders:
- “Improve organizational agility”
Nearly four out of ten SMB executives surveyed (39%) believe that the IT department should play a leadership role in improving organizational agility. However, only 9% of SMB respondents report that their IT function actually takes the lead in this matter. (p.6).
- “Select, implement and integrate digital technology”
40% believe their IT department should take the lead in selecting, implementing and integrating digital technology – but only 14% report that it does. (p.6).
- “Hunt for innovation”
29% feel their IT should be leading the hunt for opportunities to innovate, while only 3% say that it does. (p.6).
So how can IT drive these strategies forward? The report suggests that a digital transformation strategy must be devised and implemented from the leadership at the top. The next most important measure would be to improve collaboration between IT and other departments.
A company’s IT department cannot assume the entire digital transformation evolution. The whole organization must work together to evolve in order for IT to be most effective.
The report states: “The most valuable contribution IT executives at SMBs could make to their company’s digital fortunes is to initiate a conversation with peers about devising a digital transformation strategy that offers a model of cross-functional collaboration that the rest of the organization can follow.” (p.7).